• Limited 3 Month Warranty
Mercedes Original Parts warrants the original purchaser that their part is protected against any defect for 3 months (90 days) from the date of original purchase. In the event of defect Mercedes Original Parts will repair, replace, or refund the purchase price of the part. This limited warranty is not transferable, is limited to defects in the part, and does not include accessories attached to the actual part.
• Mechanical Parts Warranty
The Mechanical Parts warranty excludes breakdowns caused by uncovered components, improper installation, failure to clear computer codes, workmanship, usage for which the part was not intended, and/or improper maintenance (e.g. using the incorrect types and levels of fluids and lubricants as outlined in the vehicles “Owner’s Manual”). All Warranties are Null and Void if: • The part purchased is installed in an application for which the vehicle manufacturer did not intend it. • Defect or Failure is caused by a towing trailer or any other vehicle unless your vehicle is equipped for this purpose as recommended by the vehicle manufacturer. • Failure resulted by abuse, misuse, or improper modification. • The part fails or becomes defective due to the vehicle being involved in a collision. • The vehicle is not serviced at proper intervals, or appropriate fuel or coolant is not supplied in accordance with the vehicle manufacturer’s specifications. • Failure or defect caused by theft, fire, collision, explosion, earthquake, lightning, windstorm, hail, water, freezing or flood. • Heat tab centers are melted or removed.
Terms and Conditions
• All warranties are not transferable • Warranty coverage begins as of the date of purchase as indicated on the original invoice. • The Original invoice must accompany all return items • Mercedes Original Parts must approve of any repairs or replacements, prior to any work being performed. • Proof of regularly scheduled maintenance is required • Mercedes Original Parts reserves the right to inspect any product prior to replacement. • Timing belts, water pump, thermostat, spark plugs, fluids and seals are routine maintenance items and should be replaced at the time of installation and at the vehicle manufacturer’s recommended service intervals. (Refer to vehicle manufacturer’s owner’s manual for recommended maintenance schedule and specifications) • Mercedes Original Parts drains all fluids from the parts that we sell. It is the customer’s responsibility to fill all part components with the appropriate fluids or lubricants. Cooling system must be filled with appropriate antifreeze. • Warranty does not cover freight costs or similar damages • Windshields and other glass breakage are not covered under this or any warranty, unless specified on the invoice. • Mercedes Original Parts is not responsible for any injury or damages that result from installation of purchased parts. • The year and model of the vehicle or part printed on an invoice is within a range of interchangeability. The part supplied to customer may not necessarily be the exact model and year as the part or vehicle that has been provided. • Proper verification of operating conditions for cooling and electrical systems must be checked at time of installation of parts or products that can be affected by these systems. • Engines: Engine warranties are limited to defects in the block, rod knock, block cracks, and excessive smoking. We do not guarantee against oil leaks. Engine accessories installed or attached to the motor for convenience or preference are not covered by our warranty. • Engines will not be covered if center heat tab is melted or removed. • Claims related to overheating resulting from improper maintenance and or lubrication of the cooling system and or engine, are not covered by warranty. • Mercedes Original Parts does not warrant suitability of engines or other parts for compliance with any state’s smog regulations. Customer is responsible for making this determination prior to purchase. • Transmissions: When purchasing a transmission, installer is responsible for replacing radiator or transmission oil cooler, flushing the transmission oil cooling lines, filling the differential, shifter mechanism adjustments; including filter, seals, and gaskets.. In addition, the installer is also responsible for checking computer codes and resetting or replaced as necessary upon the installation of a transmission. • All transmissions and transmission components are guaranteed to be in working condition. The warranty does not cover any type of gear or case damage resulting from improper use, inappropriate installation, or abuse.